FAQS

SHIPPING

REFUND OF SHIPPING

I will always ship as cheaply as possible. Where shipping is cheaper than what you were billed you will be refunded the difference within 24 hours of the item being shipped.

INTERNATIONAL SHIPPING

Most items in the store will only ship within Australia. If you would like items to be posted internationally please send me an email for a postage quote. 

Email: hello[at]gnomeangel.com

DAMAGED IN TRANSIT

All care is taken to pack products as safely as possible to ensure they get to you in pristine condition however I cannot take responsibility for items damaged in transit due to negligence on the part of the carrier.

If your item is damaged please email so that we can discuss options.

Email: hello[at]gnomeangel.com

RETURNS

There is a strict no returns policy. Please make sure you read the product description and details correctly before purchasing. 

SPECIAL ENQUIRIES

If you would like to know more about a product, order an out-of-stock product or discuss tracking something down please drop me an email.

Email: angie[at]gnomeangel.com